No refunds or returns after download
The products sold on this website are digital goods (software/Expert Advisors).
Once the purchase is completed and the download has started, the customer becomes the immediate owner of the license and the file. For this reason, in accordance with the European Consumer Rights Directive 2011/83/EU, the right of withdrawal expires and no returns or refunds can be requested.
Acknowledgment of consent
Before completing the payment, the customer must confirm that:
Defective or non-functioning products
In the event of proven technical issues (e.g., corrupted file, non-working license), we will provide a replacement or a working copy of the product at no additional cost.
Transparency
This policy is intended to protect both the customer and the seller, ensuring clarity and fairness during the purchasing process.
